Transparency report

The numbers
behind DistroVibe.

Real operational data from support, release reviews and delivery, published automatically every day. No estimates and no hand-picked snapshots.

Updated every dayLast refreshed 9 November 2026Period last 90 days
33min
First support reply
Median time to the first answer from our team
4.6h
Release review
Median time from submission to decision
5.8days
Approval to live
Median time until a release is live in stores
450+
Stores and platforms
Spotify, Apple Music, YouTube, TikTok and more
33
Countries
Where our artists release from
Support

Real people, fast answers.

Tickets and emails are answered by our support team, Monday to Friday, 09:00–18:00 UK time.

Time to first reply

Share of answered tickets that got a first reply within each time

Within 1 hour60.2%
Within 4 hours74.8%
Within 24 hours100%

Last 90 days. Counted from the moment a ticket is opened until our first reply.

By channel

Median time to first reply

Dashboard tickets
33min
Email
19min

Tickets opened outside support hours are answered the next working morning.

Release review

Every release, checked by people.

Each submission is reviewed for rights, metadata and store rules before it goes out, so your releases don't get pulled later.

Review time

Time from submission to our decision

Standard, median
4.6h
90% within 55 h
Fast-Lane, 90% within
27h
Median 4.7 h

Last 90 days, 166 reviewed submissions.

Review outcomes

First decision on each submission

Approved39.2%
Documents requested32.5%
Changes needed28.3%

Last 90 days. Releases that need changes can be fixed and submitted again.

Our artists

Made everywhere.

Where artists release from, and what they release.

01
Turkey12.3%
02
Germany12.3%
03
United States11%
04
Vietnam6.8%
05
Nigeria5.5%
06
Algeria4.1%
07
India4.1%
08
Brazil4.1%

Genres

Share of submitted releases

Hip-hop and rap20.1%
Electronic and dance19.5%
Pop11.2%
Latin9.1%
Rock and alternative8.8%
Afro8.8%
Reggae and Caribbean4.6%
R&B and soul4.6%
Gospel and spiritual4.3%
Other9.1%
Product

Always shipping.

What we've released recently.

White-Label Platform, Android App, Wise Payouts & More

A month of building: more ways to release, safer payouts and clearer plans.

v3.2.0

Introducing Label Pro & the DistroVibe Developer Platform

We're introducing Label Pro, our new plan for labels and music businesses that want to build on top of DistroVibe — and launching the DistroVibe Developer Platform at developer.…

v3.1.4

Release Upload Workflow 2.0

We've redesigned the release creation experience to make music distribution faster, easier, and more flexible.

v3.1.3

A New DistroVibe Experience Is Coming

We’re reimagining DistroVibe.

V3.1.2

Introducing Vibe Crew: The Artist Ambassador Ecosystem

Turn your music network into recurring passive income. Today, we're proud to unveil Vibe Crew — our official ambassador program designed exclusively for independent artists, pro…

v3.1.1

Express Fast-Lane 2.0, 7-Day Lead-Time Rule & Redesigned Help Center

DistroVibe v3.1.0 is officially live!

v3.1.0
How we measure

The fine print.

How each number on this page is calculated.

Automatic and daily

Figures are calculated from our live systems once a day. Nobody edits them by hand.

Medians, not averages

We use the median, so a few unusual cases don't make us look faster or slower than we are.

Rolling 90 days

Support and review figures cover the last 90 days. Countries and genres cover every submitted release.